Returns & Exchanges
At VZLA Brand, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, we offer a hassle-free 30-day return and exchange policy from the date of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all VZLA tags attached; items must be unworn, unwashed, and in original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.